Just contact us and place a request for return or replacement and we will take care of the rest. You can return a product to the vendors of StudentsBasket.com if:

• Within 4 days of receipt of your order return or replacement request is initiated
• Faulty/defective product
• Physically damaged product
• The product is different from description on the website
• Size/Fit issue, in case of uniform or uniform accessories

We’ll arrange for pickup of your package within 4 working days of receipt of your request through one of our courier partners.

You can cancel your order any time before the shipping of your product. Just contact us for support. We will cancel it and initiate your refund. However, certain vendors might have different cancellation policies, which must be referred to. Products which were pre-ordered / sold as combos/sets, are not eligible for cancellation.

If you receive a wrong product, we request you to report your concern through our Contact Us form or call us within 4 days of receipt of your order. We’ll get back to you and arrange reverse pickup for the product within 4 working days of receipt of your complaint. You can choose to have refund/replacement of the product, as the case may be.

If you receive a faulty product, we request you to Contact Us within 4 days of receipt of your order. We’ll arrange reverse pickup for the product within next 4 working days of receipt of your complaint and inspect the product. If the product is found to be faulty/defective, we’ll exchange it for you/refund the entire amount, as per your request.

Our 4 days return and exchange policy ensures that you have a hassle-free shopping experience with StudentsBasket.com. Our service guarantees your purchase and gives you 100% of your money back in case we falter on our commitments. Following are the terms and conditions for return/replacement.

• Products must be in their original condition
• Only unused, unaltered, unsoiled products with their original tags will be accepted
• Brand packaging should be intact
• Brand's policy shall apply for specific branded products. Our vendors source branded products and these products are bound by brand policies of repair, exchange, refunds and cancellations thereby binding the customer with the same
• Replacements will be made basis availability of that product on the website

Dont worry! If you are not satisfied with the quality of your product, we request you to report your concern through our Contact Us form or call us within 4 days of receipt of your order. We’ll arrange reverse pickup for the product within 4 working days of receipt of your complaint, check for the product quality and if approved, we’ll initiate refund/replacement of the product as per your request.

Absolutely!! Vendors of StudentsBasket.com offer a “No question asked size change policy” for your apparel and footwear. You can get the size exchanged anytime whilst sitting at home. Report your concern through our Contact Us form or call us within 4 days of receipt of your order. We’ll get back to you and arrange reverse pickup for the product within 4 working days of date of receipt of your complaint and replace with the right size.

If you receive a physically damaged product, we request you to report your concern through our Contact Us form or call us within 4 days of receipt of your order. You will then be requested to share images of the product. Once approved, we’ll arrange reverse pickup for the product within 4 working days of receipt of your complaint, check for the physical damage and if approved, we’ll initiate refund/replacement of the product as per your request.

We take 1-2 business days to cancel your order and initiate refund if applicable. You will be intimated once cancellation is complete.

Replacements are made basis availability of the product on the website. If the product is not available on the website, we’ll initiate refund after your confirmation.